Although sparking a rather comical look at digital disruption, the news this week of Gatwick Airport's digital flight display systems going following an IT failure, and having to resort to the good old white board and marker, left more than just a smile on our faces. In a world that is saturated with articles about digital disruption, digital change and digital readiness, sometimes things simply go wrong - as in the case with Gatwick Airport and their reliance on a service provider to deliver a critical part of their operational infrastructure. And when things go wrong, and digital goes down, [...]

The news broke this week of yet another retail giant being exposed to ceaseless cyber-attacks resulting in 10m of their customers' personal data being compromised. According to the news story, "Dixons Carphone has admitted a huge data breach involving 5.9 million payment cards and 1.2 million personal data records." - BBC, 31 July 2018. What's probably worse is the fact that this hacking attempt started in July 2017 - one year ago. It still astounds us how so many organisations are ill-prepared for the digital war going on under our very noses. And yet, even larger organisations, who may appear [...]